Local Government performance indicators
Background
In October 2006, CLG published the White Paper Strong and Prosperous Communities, which focused on improving local authority services. It proposed a new relationship between local and central government that would require central government to be clearer about its priorities and allow local authorities greater freedom and flexibility.
There are 198 national indicators (down from around 1,200 pre-2006) against which local authorities are assessed. The BRE manages National Indicator 182 (NI 182), which runs between the three years 2008/09-2010/11.
What is the purpose of NI 182?
Local authorities carry out 80% of inspections on businesses and have direct, day-today relationships with them. This indicator measures the experience of businesses who have dealt with regulatory services. More specifically, this indicator measures whether businesses think they have been treated fairly and helpfully by local authority regulators. This is essential in the current economic climate, as it is even more important than when the indicator was established that local authorities support businesses in their local area.
This indicator also encourages local authorities to recognise the important contribution regulatory services make to local and national priorities.
Other information
The technical definition is included in the National Indicators for Local Authorities and Local Authority Partnerships: Handbook of Definitions:
National priority definitions - Communities and Local Government website
Additional guidance:
Regulatory services standardised score calculation (XLS, 41KB)
Please see the Audit Commission’s website for frequently asked questions and contact details should you have any further queries about NI 182.
