Common technical questions

Contents

How do I increase the size of the text on this website?

Select View then Text Size in your browser to adjust the size of the text.

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What if I don't have one of the recommended browsers?

Most browser suppliers will allow you to upgrade for free.  To upgrade your browser go to the supplier's website and follow the instructions provided.

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Which screen resolution should I use for displaying this website?

We recommend the minimum display settings of 800x600 and 16-bit colour.

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Why does nothing happen when I click on a link to a PDF file?

When clicking on a link to a PDF file, a blank screen appears before the document is opened.  If you have a slow connection, a delay can give the impression that nothing is happening.  Either allow more time or save the file to your computer by right-clicking on the link and selecting the "Save" option.

If you have Real Download installed on your computer, this can sometimes prevent PDF files from opening properly.  Uninstalling Real Download will solve the problem.

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Why am I unable to print some or all of the pages in a PDF file?

If you are using Adobe Acrobat Reader, then visit the Adobe support pages.

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I still have a technical problem problem with this website. Who should I contact?

If you are still having problems or have a question that you want to ask, visit our Contact page to send us your query by email.

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How can I change the colour of the text?

There are different ways to change the colour of the text of a webpage depending on the browser you're using.

In Internet Explorer:

  • select Internet Options from the View or the Tools menu depending on your browser
  • click on the Colors button and untick the box next to Use Windows colors
  • to change the color of the text, click on the button to the right of Text, choose your colour from the palette and click OK

In Netscape:

  • select Appearance
  • select Colors
  • select Text
  • choose your preferred colour and click OK

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