Cancellation of Contracts Made in a Consumer’s Home or Place of Work

Starting Date: 29-01-08

Closing Date: 22-04-08

This consultation seeks the views of businesses, consumers, enforcement authorities and other interested parties on the proposed, ‘Cancellation of Contracts Made in a Consumer’s Home or Place of Work etc Regulations 2008’.

The proposed Regulations would replace the ‘Consumer Protection: (Cancellation of Contracts Concluded away from Business Premises) Regulations 1987’, and take forward measures announced by the Government in its ‘Response to the Public Consultation on Doorstep Selling and Cold Calling’ in September 2006:

· To extend the cooling off period and the cancellation rights which currently apply to contracts made during unsolicited visits by traders to contracts made during solicited visits by traders; and

· Require that a notice of the right to cancel the contract be prominently and clearly displayed in the same document where the contract is completed wholly or partly in writing.

The proposed Regulations will apply more widely than the current Regulations. All traders, including builders, plumbers, carpenters etc, who respond to a solicited approach by a consumer, and who enter into a contract with the consumer (whether oral or written) in the consumer’s home or place of work (or at the home of another individual) or on an excursion organised by the trader and away from the trader’s business premises are likely to be affected.

Consultation Documents

Consultation Responses