EU consumer policy
BIS's Consumer & Competition Policy Directorate (CCP) is responsible for co-ordinating UK input on most consumer policies into the European Union and other international groups, including the Organisation for Economic Co-operation and Development (OECD).
This work covers the negotiation, implementation and review of EC legislation and EU policy on consumer protection generally and to ensure that consumer protection requirements are taken into account when formulating other community policies and activities. Please note that this does not include consumer safety policy and regulations, which are dealt with separately within BIS.
The website of the European Commission sets out ongoing consumer policy developments in the EU:
European Consumer Protection Directives
CCP is also responsible within Government for the implementation and revision of European Directives and Regulations on consumer protection.
The EU Directives and Regulations dealing with consumer issues that have been, or are being, transposed into UK law include:
- Consumer Credit Directive (2008/48 EC)
- Consumer Protection Co-operation Regulation (EC 2006/2004)
- Consumer Rights Directive (2001/83/EU) – TO BE IMPLEMENTED IN 2014
- Distance Selling Directive (97/7/EC)
- Doorstep Selling Directive (85/577/EEC)
- Footwear Labelling Directive (94/11/EC)
- Injunctions Directive – Stop Now Orders (98/27/EC)
- Package Travel Directive (90/314/EEC)
- Price Indications Directive (98/6/EC)
- Sale of Goods and Associated Guarantees Directive (99/44/EC)
- Textile Fibre Names and Product Labelling Regulation (EU 1007/2011)
- Timeshare, Long-Term Holiday Product, Resale and Exchange Contracts Directive (2008/122/EC)
- Unfair Commercial Practices Directive (2005/29/EC)
- Unfair Contract Terms Directive (93/13 EEC)
