Employment Agency Standards inspectorate

The Employment Agency Standards inspectorate (EAS) works with agencies, employers, and workers to ensure compliance with employment rights, particularly for vulnerable agency workers.

About the EAS

EAS prohibited person's list

Employment agency guidance

Guidance about employment agencies can be found on Directgov (for workers) and businesslink.gov.uk (for employers or employment agencies):

• Directgov agency worker and employment agency guidance
• businesslink.gov.uk setting up an employment agency guidance
• businesslink.gov.uk taking on agency worker guidance

Detailed guidance on the Conduct of Employment Agencies and Employment Businesses Regulations 2003 is provided by the Department for Business, Innovation and Skills.

• Guidance on the Conduct of Employment Agencies and Employment Businesses Regulations 2003 (PDF, 162KB) 
• Guidance on amendments to the Conduct of Employment Agencies and Employment Businesses Regulations 2003 (the '2003 Regulations')
• Guidance on the employment agency provisions in the Employment Act 2008

Pay and Work Rights Helpline

If you have a question or want to make a complaint about an employment agency, you should contact the Pay and Work Rights Helpline:

• fill in the Pay and Work Rights Enquiry Form on Directgov
• call the Pay and Work Rights Helpline on 0800 917 2368

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