Problems Trading in Europe - SOLVIT
SOLVIT is an initiative of the European Commission with the participation of all EU Member States to iron out problems in the functioning of the EU's Single Market. SOLVIT Centres in each EU country work together to try to resolve problems arising from the misapplication of EU rules as encountered by those wanting to exercise their Single Market rights. It is an informal dispute resolution mechanism and, as such, proposed solutions are not binding on the complainant. If the complainant remains dissatisfied with the outcome they are able to take the matter further using formal, legal procedures.
There are certain instances where SOLVIT is unable to help. These include:
- where legal proceedings are already underway; and
- where the problem is a business-to-business or business to consumer one.
Examples of some of the problems SOLVIT can deal with include:
- Market access of goods
- Public Procurement
- VAT issues
- Border Control
- Establishment of a Company
- Recognition of Professional Qualifications
- Car registration
- Voting rights
Do not worry if you are unsure whether your firm's problem can be dealt with through SOLVIT. We will be happy to advise and may well be able to help you even if SOLVIT is not the right way forward for your particular case.
SOLVIT - How to Submit a Complaint
If you would like to submit a complaint to the UK SOLVIT Centre, please use the following online form: SOLVIT complaint form (external link)
How to contact us:
UK SOLVIT Centre
Orchard 1
1 Victoria Street
London
SW1H 0ET
Tel: 020 7215 2833/5365
Fax: 020 7215 2234
Email: solvit@bis.gsi.gov.uk
The European Commission SOLVIT website: www.solvit.eu
