Consumer safety
We are responsible for
- policy matters relating to domestic gas and electrical safety; and also
- a range of legislation which controls the safety of domestic gas and electric appliances.
We advise Ministers on the need for changes to existing safety legislation or new measures, including proposals for new or amended EU Directives, have responsibility for the negotiation, post-implementation policy and administration of the Low Voltage Directive and the Gas Appliances Directive, together with their associated Regulations.
Current legislation controlling the safety of domestic gas and electrical equipment- the following legislation exists to control the safety of domestic gas and electrical appliances. For further information please click on the subject:
Electrical Equipment (Safety) Regulations 1994
Plugs and Sockets etc (Safety) Regulations 1994
Gas Appliances (Safety) Regulations 1995
Enforcement of safety legislation - Trading standards officers are responsible for the day to day enforcement of consumer safety legislation. They have the power to remove unsafe product from the market and to bring prosecutions. Supplying an unsafe product can result in a fine of up to £5,000 and/or a term of imprisonment of up to six months.
Consumers who consider that they have bought an unsafe electrical or gas appliance should contact their local authority trading standards department in the first instance. Consumers who feel that they have cause for complaint, but are unsure about what, if any, redress is available to them should contact their local Citizens Advice Bureau.