The Office of Fair Trading (OFT) published a Market Study report (see below) on Doorstep Selling on 12 May 2004, recommending a strengthening and broadening of measures to protect consumers.
The Government released an action plan in response to the OFT's market study. The action plan includes an undertaking to consult on the options for improved consumer protection identified in the OFT report.
For further information on what the Government is doing in response to the report please see our Doorstep Selling policy page (link top right).