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Under the Sale of Goods Act 1979 and The Supply of Goods and Services Act 1982 traders must sell goods that are as described and of satisfactory quality, and provide services that are to a proper standard of workmanship.
You can use the following links to find out more about the Sale of Goods Act 1979 and The Supply of Goods and Services Act 1982 and about Government policy on some of the issues covered by them and areas of trading that sometimes give consumers cause for concerns.