Our web pages of quick facts on consumer-related issues are listed and linked to below. They are also linked to from our relevent policy subject pages. Consumer seeking advice on individual issues should contact Consumer Direct - on the web or by phone on 08454 040506.
A
BC
Car Block Exemption
Car Sales and Servicing
Children’s Clothing Safety
Christmas Day Trading
Christmas Hampers (inc. Farepak)
Citizens Advice Bureaux (funding)
Commercial Agents (Council Directive) Regulations 1993
Consumer Credit Act 2006
Creosote and creosote-treated wood
D
Distance Selling (Mail Order, Telephone and Internet Shopping)
Doorstep Selling
F
Farepak Food and Gifts Ltd
Fireworks Legislation covering safety and anti-social use
Furniture Flammability Regulations
O
Origin Marking (Made in... Labels)
P
Package Travel
Product Safety - General Product Safety Regulations (GPSR) 2005
Product Safety - Product Liability, Defective Products, Unsafe Products
S
Sale of Goods Act 1979
Scam Promotions/Prize Draws
Supply of Goods and Services Act 1982 (Supply of Services)
Sunday Trading / Sunday Shopping Laws
Super-complaints
T
Timeshare, Holiday Clubs
Toy Safety
Trading Schemes, Pyramid Selling
Trading Standards - Role of in the UK
U
Unfair Contract Terms Act 1977 (use of exclusion clauses)
Unfair Terms in Consumer Contract Regulation 1999