Facts Sheet pages on Consumer Issues
Our fact sheets on consumer-related issues are listed and linked to below. They are also linked to from our relevant policy subject pages.
Consumers seeking advice on individual issues should contact Consumer Direct - on the web or by phone on 08454 040506.
Bureaux de Change Regulations - Price Indications
C
Car Block Exemption
Car Sales and Servicing
Children’s Clothing Safety
Christmas Day Trading
Citizens Advice Bureaux (funding)
Commercial Agents (Council Directive) Regulations 1993
Creosote and creosote-treated wood
D
Distance Selling (Mail Order, Telephone and Internet Shopping)
Doorstep Selling
Enterprise Act 2002
Enterprise Act - Section 8 - Enforcement Orders
Estate Agents - Regulation of
Extended Warranties
F
Fireworks Legislation covering safety and anti-social use
Furniture Flammability Regulations
I
Internet shopping
Internet Auctions
O
Origin Marking (Made in... Labels)
P
Package Travel
Product Safety - General Product Safety Regulations (GPSR) 2005
Product Safety - Product Liability, Defective Products, Unsafe Products
S
Sale of Goods Act 1979
Supply of Goods and Services Act 1982 (Supply of Services)
Sunday Trading / Sunday Shopping Laws
Super-complaints
T
Timeshare, Holiday Clubs
Toy Safety
Trading Schemes, Pyramid Selling
Trading Standards - Role of in the UK
U
Unfair Contract Terms Act 1977 (use of exclusion clauses)
Unfair Terms in Consumer Contract Regulation 1999