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The Employment Agency Standards Inspectorate (EAS) works with employment agencies and employers to raise standards within the industry and ensure compliance with employment rights, particularly for vulnerable agency workers.
Strengthened EAS Delivers on Protection for Vulnerable Agency Workers (3 December 2009)
11 employment agencies warned by the EAS (2 November 2009)
£125k recovered for workers (26 August 2009)
Rail workers win back wages (19 June 2009)
Guidance about employment agencies can be found on Directgov (for workers) and businesslink.gov.uk (for employers or employment agencies):
Directgov agency worker and employment agency guidance
businesslink.gov.uk setting up an employment agency guidance
businesslink.gov.uk taking on agency worker guidance
Detailed guidance on the Conduct of Employment Agencies and Employment Businesses Regulations 2003 is provided by the Department for Business, Innovation and Skills.
If you have a question or want to make a complaint about an employment agency, you should contact the Pay and Work Rights Helpline: